Terms and conditions

If these sections do not answer your question(s) then please contact:

The Novium Museum

Tel: 01243 775888

Email: thenovium@chichester.gov.uk

Copyright

All material on this website, including text and graphics, is copyright The Novium unless otherwise stated. Use may be made of this material by educational organisations without permission from The Novium if a credit to the The Novium is included. All other use of this material may only be made with the express written permission of The Novium.

The Novium is licensed by the Ordnance Survey to use their maps on this website. Their maps are protected by Crown Copyright and are not to be used for unauthorised purposes. Ordnance Survey (opens new window) are prepared to grant licenses for the use of their intellectual property.

In some cases the maps have been created by The Novium who own the copyright. Permission to use these maps is negotiable and application should first be made to: thenovium@chichester.gov.uk.

Data Quality

The Novium is committed to the highest standards of quality of information. If you think that there are any errors or out-of-date information, please notify the producer of the page by using the email link at the bottom of the page or by contacting the Webmaster: thenovium@chichester.gov.uk.

Thank you for your help.

Disclaimer

While every care has been taken in the compilation of this information, The Novium will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages.

Although The Novium takes all reasonable measures to ensure that the information provided from third parties is not defamatory or offensive, we cannot control the content or take responsibility for pages maintained by external providers.

Privacy Statement

Your privacy is paramount to The Novium and as such, we are committed to protecting your privacy online. We will treat any personal information which can identify you (i.e. name, address, email and the like) in accordance with the provisions of the Data Protection Act of 1998.

If you are a user with general public and anonymous access the The Novium website does not store or capture personal information, but merely logs the user's IP address that is automatically recognised by the web server.

We do not use cookies for collecting user information and we will not collect information about you, except that required for system administration of our web server. This privacy statement only covers the The Novium website at thenovium@chichester.gov.uk.

This statement does not cover links within this website to other websites.

Feedback and Complaints policy

If you've recently visited us we welcome your feedback in order to enable us to continue to improve our customer service.

If you enjoyed your visit or experience, we'd really appreciate it if you'd consider leaving us a five star review on TripAdvisor, Google or Facebook.

If you felt there were areas that could be improved, please let us know by e-mail thenovium@chichester.gov.uk or by post to Feedback, The Novium Museum, Tower Street, Chichester PO19 1QH

All feedback will be handled sensitively and confidentially, in line with GDPR laws.

When you send us your feedback please let us know what your preferred method of communication is for a response.

Feedback will be directed to the relevant section of the museum and your message will be acknowledged within 5 working days. If your feedback relates to a complaint, you'll receive a detailed response as soon as possible, subject to investigation where appropriate, but at the most within one month of us receiving the complaint.

Hyperlinking policy

Hyperlinking to us at The Novium:

You do not have to ask permission to link directly to pages on this site. We do not object to you linking directly to the information that is hosted on our site. However, we do not permit our pages to be loaded into frames on your site. The Novium pages must load into the user's entire window.

Hyperlinking by us at The Novium:

It is our policy to obtain permission to link to other websites. We are not responsible for the content or reliability of the linked websites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system, which may occur whilst using material derived from this website.